Frequently Asked Questions
General Questions
Roommasta.com is a dedicated real estate marketplace platform that connects room owners with potential tenants. Whether you’re renting out a spare room or searching for a place to stay, Roommasta makes the process seamless and secure.
Roommasta.com is for:
Room owners looking to rent out their rooms or shared spaces.
Tenants searching for affordable and comfortable accommodations.
Roommasta.com operates as a platform where room owners can list their available spaces with detailed descriptions and photos. Tenants can browse listings, communicate directly with owners, and finalize rental agreements.
Roommasta currently operates in most of the regions. Check our website to see if we’re active in your area.
Yes, both tenants and room owners can leave reviews for each other after a rental agreement is finalized. This helps maintain a trustworthy community.
For Room Owners
To list your room:
Create an account on Roommasta.com.
Click on “Create A Listing” and provide all required details, including location, rental price, amenities, and photos.
Submit your listing for review.
Listing fees may vary depending on the type of advertisement package you choose. Roommasta offers free basic listings and premium options for increased visibility.
Yes, you can edit your listing at any time by logging into your account and navigating to the “My Listings” section.
Potential tenants can contact you via the Roommasta messaging system. You’ll receive notifications for every message and can respond directly through the platform.
Yes you can list any type of room including residential rooms, apartments, basements, condos, rooms in houses, commercial rooms, offices…
For Tenants
o search for rooms:
Visit the homepage and use the search bar to filter by location, price, and room type.
Browse the listings that match your criteria.
Browsing listings and contacting room owners is free for tenants. However, some premium services, such as priority access to new listings, may have fees.
Once you find a room you’re interested in, click on the listing and use the “Message Owner” button to contact them directly.
If the room does not match the description, please report the issue to Roommasta support by clicking “Report Listing” on the listing page.
Yes you can find any type of room including residential rooms, apartments, basements, condos, rooms in houses, commercial rooms, offices…
Payments and Transactions
Roommasta.com provides an optional secure payment system for room owners and tenants. Alternatively, you can arrange payments directly with the other party.
Yes, Roommasta’s payment system uses encryption to protect your financial information.
We provide paypal, credit card, debit card, applepay.
Safety and Security
Roommasta verifies user profiles and allows users to report suspicious activity. Always communicate and transact through the platform for added security.
If you suspect a scam, report the user or listing immediately by clicking the “Report” button on their profile or listing. Our team will investigate the issue promptly.
Support
You can reach our support team via email at support@roommasta.com or by using the contact form on our website.
If you forgot your password, click on “Forgot Password” on the login page and follow the instructions to reset it.
Yes, Roommasta.com has a mobile app available for iOS and Android. Download it from the App Store or Google Play for convenient access on the go. But it is currently being rebuilt.